{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across the United States on orders of USD 50 or more after discounts. Below that the only method offered is Express Delivery at USD 22, which is also available on any order as a paid delivery option; no faster transit time is promised for it. Orders are handled in 24 to 48 hours and take 5 to 7 days in transit, tracked. If an order cannot ship within the stated time the buyer is told and may cancel for a full refund. The price shown is the price charged and no sales tax is added at the checkout.",
    "content": "Shipping and Delivery Last updated 14 September 2026. This page describes how this shop works in plain English. It is not legal advice. What delivery costs Free on orders of $50 or more. $22 below $50. Below the threshold the only method offered is Express Delivery. Express Delivery $22 on any order, including above the threshold, as a paid delivery option. There is no minimum order. The free-delivery threshold applies after any discount. We do not promise a separate faster transit time for express delivery; contact us before ordering if timing is critical. How long it takes Orders are packed after a 24 to 48 hour handling time, then take about 5 to 7 days in transit within the United States. Rural addresses and the days either side of a public holiday can add a little. The handling time is not padding: it is when the order is picked, checked and packed. If we cannot ship on time If something means we cannot ship your order within the time given here, we tell you before that time passes and you can choose to wait or to cancel for a prompt, full refund. Tracking A tracking number is emailed when your order actually ships, which is not the moment you place it. If you have not had one after the handling time, email theteam@co2monitor.store with your order number and we will tell you where it has got to. There is also a tracking page if you already have a code. For logistical reasons, items in the same order may be sent in separate parcels. Where we deliver Across the United States. If you are outside the United States, email us before ordering and we will tell you honestly whether we can help. Address accuracy Please check the delivery address before you pay. A parcel sent to an address you gave us and returned to sender can be resent, but the second delivery is chargeable. If something goes wrong If a parcel is late, missing or arrives damaged, email theteam@co2monitor.store with your order number. The refunds and returns page sets out what happens next, and nothing on this page affects your rights under the consumer protection laws of your state.",
    "url": "https://co2monitor.store/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "There is no general federal cooling-off period for an online purchase in the United States. This shop's own policy: 15 days from purchase to change your mind on an unused item in its original packaging with proof of purchase, the customer paying return shipping and a USD 29 packing and handling fee; a cancellation after payment but before dispatch carries a 12.5 percent service fee. Refunds are processed 24 to 48 hours after the item is received. Separately, a faulty, damaged, wrongly sent or misdescribed item is repaired, replaced or refunded with return shipping paid by the shop, and nothing in the policy limits the buyer's rights under the consumer protection and warranty laws of their state. Face coverings are accepted back only unopened.",
    "content": "Refunds and Returns Last updated 14 September 2026. This page describes how this shop works in plain English. It is not legal advice. Faulty, damaged or not as described If something we sell you arrives faulty, damaged or not as described, we put it right: a repair, a replacement or a refund, and we pay the return shipping. That is our promise, and it sits alongside your rights under the consumer protection and warranty laws of your state, which vary from state to state and which nothing on this page limits. Email theteam@co2monitor.store with your order number and a short description of the problem. If something arrived broken, a photograph of the item and the packaging helps us take it up with the carrier, but it is not a condition of putting it right. Changed your mind? Our own 15 day policy There is no general federal right to cancel an online purchase in the United States, and we would rather be straight about that than imply a right you do not have. The FTC's Cooling-Off Rule gives three days to cancel certain sales made at your home or at a temporary location; it does not cover orders placed online. Some states have their own rules for particular kinds of sale, and where one applies to you it applies whatever this page says. What we do offer, as our own policy, is 15 days from the date of purchase to change your mind. Email us within those 15 days, send the goods back unused, in their original packaging and with your order confirmation, and we refund what you paid for them less a $29 packing and handling fee per order. You pay the return shipping, and the goods go back to the warehouse they were sent from. This applies to a better price found elsewhere, a change of mind, something that does not suit, something no longer needed, or the wrong item ordered. Face masks and face shields are worn against the face, so we can only take those back unopened and unused. We cannot accept returns of items bought from a third party retailer. Cancelling an order Any order can be cancelled until it is dispatched. Most orders are packed within 24 hours, so tell us within 12 hours if you can. A cancellation after payment carries a 12.5% service and processing fee. Once packing and shipping has started the order can no longer be cancelled, and the returns policy above applies instead. If we cannot ship on time If we cannot ship your order within the time we have told you, we let you know before that time runs out and give you the choice of waiting or cancelling for a prompt, full refund. A cancellation in that situation carries no fee. Damaged in transit If a parcel arrives damaged, email us with your order number and a photograph of the packaging and the item. We arrange a replacement or a refund and we cover the return shipping. Missing items or the wrong thing sent Tell us and we fix it. If the parcel never arrives, arrives with parts missing, or contains something you did not order, that is ours to resolve and it costs you nothing. How to return something Email theteam@co2monitor.store with your order number and what you would like to do. We reply with the return address and confirm who pays the shipping in your case. Please contact us before sending anything back, so it reaches the right warehouse and is credited to your order. We process refunds within 24 to 48 hours of the goods arriving back. Card issuers and PayPal usually take a few further business days to show the money on your statement. Refunds go to the payment method you used, or can be held as credit against a future order if you would rather. If we cannot agree Email theteam@co2monitor.store with your order number and the word \"complaint\" in the subject, and a person will look at it again from the start. If we still cannot resolve it, you can take a claim to the small claims court in your state, or contact your state attorney general's consumer protection office. Nothing on this page affects your rights under the consumer protection and warranty laws of your state or under the Federal Trade Commission Act.",
    "url": "https://co2monitor.store/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How CO2 Company USA collects, uses, shares and protects personal information, how to ask for access, correction or deletion (honoured for anyone, whichever state they live in), and how cookies and analytics are consent gated.",
    "content": "Privacy Policy Last updated 14 September 2026. This page describes how this shop works in plain English. It is not legal advice. Who we are This site is operated by Caruso Consulting Co Ltd, trading as CO2 Company USA. You can reach us at theteam@co2monitor.store . What we collect Your name, delivery address, billing address, email address and phone number if you give one. What you ordered, when, and what you paid. Anything you write to us, so we can answer it and refer back to it. Website analytics about how pages are used, only if you allow analytics cookies. We do not receive or store your card details. Card payments are handled by Stripe and PayPal on their own systems, and we see only whether the payment succeeded. Why we collect it To take your order, pack it, get it to you and support it afterwards; to answer your questions; and to keep the business records we are required to keep. Who we share it with Only the parties needed to complete your order: the payment provider, the carrier, the provider that sends our order emails, and our analytics provider. We do not sell your personal information to anyone. How long we keep it Order records are kept for as long as tax and business record-keeping requires. Enquiry emails are kept while they are useful and then deleted. Your choices and requests The United States does not have one national privacy law, and the rights you have depend on the state you live in. We do not make you work out which applies: whoever you are, you can ask us what personal information we hold about you, ask us to correct it, or ask us to delete what we do not need to keep. Email theteam@co2monitor.store and we will respond within 45 days. If we ever send you marketing email, every message carries a working unsubscribe link. If you are not satisfied with how we have handled your information, you can complain to the Federal Trade Commission or to your state attorney general. Children This site is not directed at children under 13 and we do not knowingly collect their personal information. Cookies How this site uses cookies, and how to change what you allow, is set out on the cookie policy page . Changes If this policy changes, the updated date at the top of the page changes with it.",
    "url": "https://co2monitor.store/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from CO2 Company USA. The consumer protection and warranty laws of the buyer's state and the Federal Trade Commission Act apply, and nothing in the terms limits them.",
    "content": "Terms and Conditions Last updated 14 September 2026. This page describes how this shop works in plain English. It is not legal advice. Who you are contracting with Caruso Consulting Co Ltd, trading as CO2 Company USA. Contact: theteam@co2monitor.store . Definitions \"We\" and \"us\" mean CO2 Company USA. \"You\" means the person or organization placing the order. \"Goods\" means the products you have ordered. Orders Placing an order is an offer to buy. That offer is accepted when we dispatch the goods, and that is when the contract is made. If we cannot supply something you have ordered we will tell you and refund you in full. We may refuse an order where we reasonably believe it breaks the law or is not a genuine purchase. Prices and payment Prices are shown in US dollars and are the amount you pay for the goods. No sales tax is added at our checkout. Delivery, where it applies, is shown separately at checkout before you pay. Payment is due in full at checkout and is taken through Stripe or PayPal. We never receive or store your card details. Delivery Delivery terms, costs and timeframes are set out on the shipping page and form part of these terms. Returns What happens if something is faulty, and our own change of mind policy, are set out on the refunds and returns page and form part of these terms. Using the products safely Some products in this range carry operating instructions that are not optional. An ozone machine is run only in a space with no people, pets or plants in it, which is then ventilated before anyone goes back in. The UV lamp is never pointed at skin, eyes, people or animals. A CO2 monitor is a ventilation gauge and not a safety, carbon monoxide or medical device. A face mask or face shield is not a respirator or certified protective equipment. Those instructions appear on the product pages and form part of these terms. Your consumer rights The consumer protection and warranty laws of the state you live in apply to this sale, and the Federal Trade Commission Act prohibits unfair or deceptive practices. Nothing in these terms limits or excludes the rights those laws give you. Where goods are supplied for the purposes of a business rather than to a consumer, implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are excluded to the extent the law allows. This website The content of this site is ours or licensed to us and is for your personal use in shopping here. You may not copy it for commercial use. We may change the site and these terms; the date at the top of this page shows when they last changed. Where a claim can be brought Nothing in these terms takes away a consumer's right to bring a claim in the courts of the state where the goods were delivered, including its small claims court.",
    "url": "https://co2monitor.store/terms-and-conditions/"
  }
}